Guide
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An independent specialist answers. Say your ZIP and flooding — they confirm next steps and ETA.
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Flooding in the home — next steps.
Whether storm water or a major indoor flood, safety comes first. Then document and get help for your ZIP when coverage exists.
Do this now
- Evacuate if water is rising or electrical systems are threatened.
- Do not enter flooded areas if you smell gas or see sparking.
- Shut power at the breaker only if you can reach it dry and safely.
- Photograph water lines and damaged rooms when safe.
- Use DryCalm with your ZIP for local next steps and a line when available.
When to get help
Call for professional mitigation if you have standing water, wet drywall or carpet, sewage, a sagging ceiling, or any electrical risk. DryCalm is not 911 and does not give free quotes — when partner coverage exists for your ZIP, we show a number to call. Contractors are independent;
FAQs
Is flood water the same as a pipe leak?
No. Storm or groundwater flood water is often Category 3 (contaminated). Cleanup standards differ from clean supply-line water.
Will homeowners insurance cover flooding?
Standard policies often exclude flood. Document everything and check your policy; a restoration assessment can still help you plan next steps.
Should I throw out wet carpet and furniture?
Photograph first. Soft goods soaked by dirty flood water are often discarded, but keep items until your insurer or adjuster advises when possible.
What should I say when I call after flooding?
ZIP, when water entered, whether it is still rising, and if it looks like storm/groundwater or a clean indoor source. That drives PPE and ETA.
Does DryCalm give free quotes for flooding?
No. DryCalm is free guidance — not a quote marketplace. When partner coverage exists for your ZIP, we show a number to call an independent contractor.
Should I call before or after contacting insurance?
If unsafe, call 911 first. Otherwise stop the water if safe, photograph damage, then call your insurer and get a mitigation assessment. Order can vary by policy — document timing either way.
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Call now
Restoration help available
An independent specialist answers. Say your ZIP and flooding — they confirm next steps and ETA.
Not 911 · Verify license before hiring