Guide
Washer leaking? Shut the valves.
Supply hoses can dump hundreds of gallons. Close the valves, unplug if dry, then check your ZIP for drying help.
Do this now
- Close both hot and cold supply valves behind the washer.
- Unplug only if the outlet and floor around it are dry enough to reach safely.
- Move water away from walls and doorways when safe.
- Photograph the hose, valves, and wet flooring.
- Enter your ZIP on DryCalm for next steps and a restoration line when available.
When to get help
Call for professional mitigation if you have standing water, wet drywall or carpet, sewage, a sagging ceiling, or any electrical risk. DryCalm is not 911 and does not give free quotes — when partner coverage exists for your ZIP, we show a number to call. Contractors are independent; DryCalm may be compensated for connections.
FAQs
Should I replace rubber hoses?
Braided stainless lines reduce burst risk. Any active spray is an emergency until valves are closed.
Water reached the hallway — now what?
Extract along the path of travel. Wet carpet pad under thresholds often needs pro drying even if the spot looks small.
Hot and cold valves — which one first?
Close both. Either line can feed the spray. If valves seize, shut the main and call for help.
Does DryCalm give free quotes for appliance leak?
No. DryCalm is free guidance — not a quote marketplace. When partner coverage exists for your ZIP, we show a number to call an independent contractor. DryCalm may be compensated for connections.
Should I call before or after contacting insurance?
If unsafe, call 911 first. Otherwise stop the water if safe, photograph damage, then call your insurer and get a mitigation assessment. Order can vary by policy — document timing either way.