Guide
Frozen pipe? Protect the line before it bursts.
Ice expands and can split copper or plastic. Warm the pipe carefully, open a faucet, and prepare for a sudden release of water.
Do this now
- Open the faucet served by the frozen line so melting ice can flow.
- Warm the pipe with a hair dryer or warm towels — never an open flame.
- Know where the main shutoff is in case the pipe splits while thawing.
- If water starts spraying, shut the main and contain the wet area.
- Photograph damage and check your ZIP on DryCalm for drying help.
When to get help
Call for professional mitigation if you have standing water, wet drywall or carpet, sewage, a sagging ceiling, or any electrical risk. DryCalm is not 911 and does not give free quotes — when partner coverage exists for your ZIP, we show a number to call. Contractors are independent; DryCalm may be compensated for connections.
FAQs
Which pipes freeze first?
Uninsulated lines in crawlspaces, garages, exterior walls, and vacant rooms. Running a trickle of water during extreme cold can reduce freeze risk.
The pipe thawed — am I done?
Inspect for bulges, drips, and wet insulation. A hairline crack can leak for hours after thaw. If finishes got wet, drying still matters.
Is space heaters OK for thawing?
Use caution — keep heaters away from combustibles and never leave them unattended. Hair dryer or warm towels are safer for localized thawing.
Does DryCalm give free quotes for burst pipe?
No. DryCalm is free guidance — not a quote marketplace. When partner coverage exists for your ZIP, we show a number to call an independent contractor. DryCalm may be compensated for connections.
Should I call before or after contacting insurance?
If unsafe, call 911 first. Otherwise stop the water if safe, photograph damage, then call your insurer and get a mitigation assessment. Order can vary by policy — document timing either way.