Safety basics after water damage

Calm priorities when water is in the home. DryCalm is not 911 and does not replace emergency services.

Find help near you

Enter your ZIP for next steps for water damage — and a restoration line when coverage is available.

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  1. People first

    If anyone is hurt, trapped, or the structure is unsafe, call 911. Water damage is never more important than life safety.

  2. Electricity and standing water

    Do not step into water near outlets, appliances, or panels. Shut power only from a dry location if you can reach the breaker safely.

  3. Sewage and flood water

    Treat sewage and outdoor flood water as contaminated. Keep kids and pets out. Do not use ordinary shop vacs on Category 3 water.

  4. Stop the source if safe

    Close the fixture valve or main shutoff when you can do it without electrical or structural risk. If you smell gas, leave and call the gas utility / 911.

  5. Document, then dry

    Photograph water lines and damaged materials before major cleanup when possible. Wet drywall and carpet pad usually need more than towels.

When to get professional help

Standing water, wet drywall or carpet, sewage, sagging ceilings, or electrical risk usually means call for mitigation. Enter your ZIP above — when coverage exists, an independent specialist answers and confirms next steps and ETA. DryCalm may be compensated for connections.

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